Novastream PlayerTerms of Service
These terms govern your use of the Novastream Player app and the novastreamplayer.com website, including any account you create. By downloading or using the app, or by creating an account, you agree to them. If you do not agree, do not use the app or website.
1. What the app is
Novastream Player is a video player only. We do not provide, offer, sell, broker, host, or have any affiliation with any IPTV service, television channel, movie, or series. The app ships with no content, no channel list, and no provider preconfigured. Any catalogue, guide, channel or stream you see in the app comes from a third-party service that you configure yourself, and we have no control over, responsibility for, or knowledge of what that service carries.
To use the app you must already have an active, independent subscription with your own third-party IPTV or M3U provider. We are not a party to that relationship, and we do not support, endorse or troubleshoot any particular provider.
2. Your representations and responsibilities
You represent and warrant that you have the full legal right and authority to access and use any service, playlist, stream or content source you connect through the app, and that you are solely responsible for your compliance with all applicable laws and with that service's own terms of use. You agree not to use the app to access, copy or redistribute content you are not authorised to access. Responsibility for the legality of your sources rests entirely with you.
3. License to use the app
Subject to these terms, you are granted a personal, non-exclusive, non-transferable, revocable license to install and use the app on devices you own or control, for your own non-commercial use. This license covers the app software itself; it grants no rights in any content or service you connect to it. You may not reverse engineer, decompile, modify, rent, resell or redistribute the app, or remove or circumvent any licensing or security mechanism in it, except where such restriction is prohibited by law.
4. Accounts and subscriptions
You can use the app on the free tier without an account or an activation key. The free tier shows our own house ads and keeps some features locked. A paid plan (or an active trial) unlocks the locked features and removes the ads. An account is optional: you need one only to start the website trial, to buy a plan on the website, or to sync your profiles, favourites and watch progress across devices. You are responsible for keeping your login credentials confidential and for all activity under your account. You can delete your account yourself at any time from the account page or in the app; deleting it cancels any website subscription and forfeits any paid time left on your licence (Apple subscriptions must be cancelled in your Apple account settings).
Paid plans are currently Monthly, Yearly, or a one-time Lifetime purchase, at the prices shown in the app, on the download page and on the account page at the time of purchase. Recurring plans renew automatically at the end of each billing period until you cancel.
Where you pay. On the website and on Android, payments are processed by our payment processor, Stripe; we do not receive or store your full card number. You can view your plan and cancel a recurring subscription at any time from your account page, which opens Stripe's secure billing portal; cancellation takes effect at the end of the current billing period, and we do not provide partial refunds for unused time except where required by law. On iPhone, iPad and Apple TV, plans are bought with Apple in-app purchase: payment is charged to your Apple ID at confirmation, subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period, and you manage or cancel them in your device's Settings > your name > Subscriptions. Refunds for Apple purchases are handled by Apple under its own terms.
Change or cancel only where you bought. A paid plan can only be changed, cancelled or refunded on the platform where it was bought: an Apple plan through Apple, a website or Android plan on the website. While a paid plan is active it cannot be repurchased or replaced on a different platform; you can buy on another platform once it has ended.
Free trials. New accounts can start a 1-month free trial on the website (no card required). On iPhone, iPad and Apple TV, the Monthly and Yearly plans carry Apple's 1-month free introductory offer, available once per Apple ID to eligible customers; you are charged when it ends unless you cancel first. After a trial, or if you skip it, continued access to premium features requires an active paid plan.
One free trial per person. We use automated signals (including a hashed, non-reversible form of your sign-up IP address — see the Privacy Policy) to detect and prevent the same person claiming multiple trials or otherwise abusing free or promotional access; we may deny a trial, or suspend or terminate an account, license key or subscription involved in fraud, abuse, chargebacks, or circumvention of licensing.
4a. Invite a friend (referral program)
Every account has a personal invite code and share link, shown on your account page and in the app. These are the rules of the program:
- The reward. When a friend creates an account using your code and then proves the account is real — they verify their email address and activate a licence or free trial on a device, by installing and opening an app — you receive 7 days of free licence time. Signing up alone earns nothing, and the reward stays pending until both steps are done. The time is added on top of whatever you already have (or starts today if your plan has lapsed). If you already have a Lifetime plan, no time is added, but the referral still counts toward your limits below.
- The limit. You can earn at most 10 rewards in any rolling 30-day period, and at most 180 days of reward time in total, for the life of your account. No more than 2 rewards in any 30 days can come from friends who signed up from the same network as you. A friend who qualifies after you reach a limit does not earn you a reward and cannot be rewarded later. Your account page shows how many you have used and when the next slot opens. We may change these numbers; a change applies only to rewards not yet earned.
- Who counts. A friend must be a new person with a new account. An account can be referred, and so can earn a reward for someone, only once. You cannot refer yourself, another account you control (including another address at the same mailbox), or someone who already has an account. The code must be entered when the friend creates their account; it cannot be added afterwards.
- No cash value. Rewards are free licence time only. They have no cash value, cannot be redeemed for money, sold, transferred or combined with a refund, and end if your account or licence is closed. Deleting your account forfeits any reward time left.
- Honest use. Do not create fake or duplicate accounts, use disposable or alias addresses, use automated tools, or pay or mislead people into signing up. Do not send unsolicited bulk messages with your code. The same abuse checks we use for free trials (one trial per person, mailbox and network limits) apply to referred accounts. If we find or reasonably suspect abuse, we may withhold or reverse a reward, remove the time it added, and suspend or terminate the accounts involved.
- Changes. We may change, pause or end the program at any time. Rewards already granted before a change are not taken away unless they came from abuse.
- Privacy. We record the link between the inviting and invited accounts to run the program. The person who invited you does not see your name or email address, only how many friends have joined. See the Privacy Policy.
5. Availability and changes
We may add, change or remove features, and we may release updates that are required for continued use. Third-party services, protocols and formats can change or stop working at any time without notice, which may affect the app's behaviour through no fault of ours.
6. No warranty
The app is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the app will be uninterrupted, error-free, or compatible with any particular provider, stream format, or device configuration.
7. Limitation of liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, revenue or profits, arising out of or relating to your use of the app or of any third-party service accessed through it. Our total aggregate liability for any claim relating to the app is limited to the amount you paid us in the 12 months before the claim, if any. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
8. Indemnity
You agree to indemnify and hold us harmless from any claim, demand, loss or expense, including reasonable legal fees, arising from your use of the app, from any content or service you connect to it, or from your breach of these terms.
9. Termination
This license terminates automatically if you breach these terms, and you may end it at any time by deleting the app and, if you have one, closing your account (email us — see Contact below). We may suspend or terminate your account, license key, or access to any licensing, sync or support services we operate, in the event of abuse, fraud, chargebacks, free-trial abuse, or circumvention of licensing. Sections that by their nature should survive termination — disclaimers, limitation of liability, indemnity, governing law — continue to apply.
9A. Copyright concerns
The Novastream Player app is a player: we do not host, store or stream any film, series or channel, and our website does not host content uploaded by users. Content comes from third-party services that you choose and configure yourself. If you are a rights holder and believe our website or app infringes your copyright, email support@novastreamplayer.com with: (a) a description of the copyrighted work you say is infringed; (b) where the allegedly infringing material is located on our website or in our app; (c) your name, address, telephone number and email; (d) a statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law; and (e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorised to act on the owner's behalf, with your physical or electronic signature. We respond to valid notices and may suspend repeat infringers.
10. Privacy
Our handling of account, billing, sync, diagnostics and usage data is described in the Privacy Policy, which forms part of these terms.
11. Governing law and changes to these terms
These terms are governed by the laws of the Province of Ontario, Canada, and any dispute will be handled by the courts of Toronto, Ontario, without regard to conflict-of-laws rules. We may update these terms; the current version is always posted on this page with its effective date, and continued use of the app or account after a change means you accept the updated terms. Questions about these terms can be sent to support@novastreamplayer.com.